Thanks for thinking about visiting the Gate Theatre, we really hope you have a great time! As always, there are some T’s&C’s with your booking and your visit. If you have any questions about these, we’d love to hear from you at [email protected]
Policies & Reports
Booking Terms and Conditions
- We can’t guarantee to let you into the performance/event if you are late, or using any kind of recording equipment.
- All our tickets are non-refundable.
- If you are unable to use your ticket(s), we may be able exchange them to another performance of the same production. You will need to let us know 3 days in advance of the performance or 2 weeks in advance for group bookings of8 or more. We charge an administration fee of £2 for each ticket exchanged.
- If the show is sold out, it may not be possible to exchange your ticket(s).
- We will only be able to exchange your ticket(s) once per production.
- Ticket offers are not applicable to any tickets you wish to exchange. If you are changing your ticket from a preview performance (or a lower cost showing) to a performance later in the run, you will need to pay the difference in price.
- We occasionally work with co-producers and partner organisations to bring our audiences exciting productions, in these instances our policy may differ from the above.
- All is subject to availability and at the discretion of the Gate Theatre.
- Sometimes we may have to make changes to the performance/event, or cancel it altogether without notice. In this event we will do our best to look after you, and make alternative arrangements if this happens.
- In some circumstances it may be necessary for us to refuse admission to the premises, or ask ticket holders to leave, taking appropriate measures to achieve this, where necessary. We reserve the right to do this.
- For school bookings, invoices will need to be paid 4 weeks before the chosen performance date.
